Using Smart Parking Apps, Security companies can create and manage citations (warnings or infractions) as well as process manual payments within the app. This can be done at all role levels of Enforcement.

To get started, using the left side menu, locate and select the Citations tab — for higher enforcement level logins you may need to click on it once and select ''Manage citations'' from the drop down.

This will bring you to the overview of all citations. Here you can see the list and information such as Citation # , type (warning or infraction), site, vehicle plate and more. If you want to create a new citation, click the ''+ New Citation'' button in the top right.

This will open a form which lets you enter the necessary information. You will choose whether it is a warning or an infraction. You will also be able to attach images directly.

Further down this same form, you can choose how the citation was attached and to include additional notes. Hitting submit will create the citatiop.

To view an existing citation, find the citation in your list and click the Green Action button on the right, this will open the citation details:

If you want to manually process a citation, select the Yellow Payment button in the action bar from the list of citations. This will prompt the payment portal.