In this guide, we’ll go over how to send announcements using Smart Parking. Announcements are an easy way to communicate with customers, enforcement officers, or any group you need to send a message to en masse.

To begin, open the “Management” dropdown menu on the left of your screen, then choose the “Announcements” option.

Here, you’ll see a list of every previously issued announcement across all of your sites. To create a new announcement, press the blue “New Announcement” button in the top right corner. Doing this will bring up a form for you to fill out.

Once the form appears, title your announcement, set an end date for it, then compose it in the “Content” text box. Note that while you do need to set an end date for your announcement, you can set it for years down the line to effectively have it active permanently. 

Next, you’ll have to select a group, as well as set a territory and site(s) to address the announcement to. You can select any or all sites within a given territory to receive an announcement. To quickly choose every site, press “Select All” at the top of the dropdown menu. 

Finally, you can choose to send the announcement not only through Smart Parking, but also to all recipients’ emails by checking the “Send Emails to Selected Group” box at the bottom of the form. 

Once you’ve completed the form, press “Submit” and you’ll see it listed among your previously issued announcements.

If you want to manage an announcement instead of creating a new one, use the blue pencil, red trash can, or green page action buttons to the right of the specific announcement you want to manage to edit or delete the announcement respectively. The edit button will bring up the same form as seen above, and deleting an announcement is permanent and irreversible, while the green page action button will allow you to view an announcement the way its recipients see it.

Note that there is no way to edit an inactive or expired announcement. You may only make changes to announcements which are still in effect.